Real-Time is a game changer

triPica is the only real-time platform that can help you deliver superior customer experience.
Feel like a startup again! From signing up to getting help, giving a real-time feedback on customers’ actions, sending the right message at the right time is the key to help your Net Promoter Score go through the roof whilst reducing the cost to serve.

Launch new offers, subscriptions, bundles or promotions in record time. No offer is too complex for triPica. Edit prices in minutes thanks to our Catalog Editor tool. Thanks to the Single Catalog concept, your new offer is available in real-time, no more synchronisation or duplication required.

Be Mobile first, your customers are!

Download the App, pick an offer and signup immediately*. Scan an ID, take a selfie to authenticate on the spot. For telco operator supporting e-Sim, this means your client can be online in minutes!

*Also accessible on the web

Be Mobile first, your customers are!

Download the App, pick an offer and signup immediately*. Scan an ID, take a selfie to authenticate on the spot. For telco operator supporting e-Sim, this means your client can be online in minutes!

*Also accessible on the web

Let customers take back the power and manage everything from their App

triPica’s white-label App, fully branded to your colors (available on Android and iOS) is a full fledge selfcare. Your users will manage their subscription or check their usage. If you sell Power and Gas, your customers can enter a meter reading or even scan their meter! Whenever needed, they can access the customer support or check the FAQ, all from the comfort of your app anywhere, anytime.

Gain insights

triPica provides powerful tools to get your data to make sense. Help front line agents understand who your customers are, automate your marketing to keep them engaged and prevent churn.

Customer radar

Dynamically segment the customer base through our Customer Radar which tracks users on a set of fully-customizable attributes. Scores are updated in real time. Feed the Radar with millions of events and look at your customer base with a fresh perspective.

DataViz

Build powerful sales, marketing or financial reports using Quicksight from AWS, a dataviz tool directly plugged onto triPica’s platform. Set targets or get predictive data using advanced ML.

Get rid of traditional marketing campaign!

Based on pre-defined scenarios, our Rules Engine can trigger an action: send an email, push a promotion…
This rule-based automation generates individual customer Next Best Actions in real-time. No need to wait for an extraction from the CRM to send that email which arrives always too late.

Loyalty

Members get members
Happy customers are more loyal and eager to promote. So don’t waste their goodwill! Our imbedded referral program can help them help you acquire new users at a fraction of the acquisition cost.

Points systems
Traditional points systems loyalty schemes are still a thing. Good news, triPica supports an earn and burn points system directly linked to the offer Catalog. It’s never been easier to reward loyalty.