Thales and triPica join technologies to create Trusted Digital Telco

Karla Tecanhuey
August 1, 2022
Trusted Digital Telco is a full BSS solution suite combining advanced eSIM and eKYC technologies from Thales, with the TM Forum award-winning digital BSS from triPica.

Earlier this year, Thales and triPica started developing Trusted digital Telco, a mobile application dedicated to telecom operators, allowing its customers to sign up and go through a complete onboarding process in a matter of minutes

This telco solution is based on a hybrid system (Prepaid phone plan) that allows users to have control on their plan and to benefit from both advantages: monthly subscription and budget control.

According to the GSMA by 2025, 40% of the smartphones installed base will be eSIM enabled, meaning 2.5 billion worldwide devices.

This represents a great opportunity for operators to differentiate from the competition and increase the number of incoming switchers who will be able to sign up for their mobile service just by downloading a carrier application.

To activate a mobile plan, customers will only need an ID and a credit card. All they have to do next is to choose the plan of their convenience and follow three easy steps.

1. Identification. Users will be able to identify themselves using Thales eKYC technology by scanning an ID and matching their selfie with the ID picture.
2. Authorization. Registration or Scanning of a credit card
3. Download. Thales eSIM profile will be automatically downloaded to their phone and ready to use.

This will mean time-saving for operator’s customers since they won’t need to go to a shop, scan a QR code, or wait in line to be activated as with traditional operators. Furthermore, eSIM technology will allow users to remotely manage multiple mobile network subscriptions such as personal and business lines in the same phone.

Above all, Trusted Digital Telco allows final users to take full control and get real-time feedback along the way thanks to a detailed dashboard, which allows users to track their usage, purchase add-ons if necessary, and prevent the unpleasant surprises of excessive consumption.

On the other hand, according to McKinsey digital attackers allow operators to:

– Acquire customers at half the cost compared to the main brand
– Generate 23% incremental sales overall for the service provider
– Achieve NPS score 40% better than the legacy brands

About triPica

triPica is an innovative digital BSS platform that enables service providers to deliver a revolutionary digital customer experience to their users and regain a start-up’s agility.

They are experts in delivering digital custom apps and offering a set of powerful tools dedicated to facilitating the work of marketing, IT operations, accounting, and customer support teams.

Karla Tecanhuey

Marketing at triPica