triPica named as a Nominee in TM Forum’s 16th Annual Excellence Awards
Top communication service providers (CSPs) and solution providers around the globe are recognized for revolutionary work digitally transforming the telecommunications industry
Paris, France—24 May, 2023— triPica today announced that it was selected as a nominee for TM Forum’s 16th Excellence Awards 2023 triPica is recognized in the Excellence Customer Experience category for its project on How Yoodo, Malaysia’s first digital telco, solved the headache of Customer Onboarding. Finalists will be announced on June 30th and winners during the first day of DTW23 - Ignite global event in September 2023.
TM Forum’s Excellence Awards recognize the world’s leading companies for their innovative achievements spanning digital transformation, business and IT agility, customer centricity, cross-industry partnering and collaboration, and product and service innovation. The awards also recognize the organizations making a significant contribution to the acceleration of digital transformation throughout the industry.
Despite of most Malaysians living in urban areas, reaching, and onboarding customers without any physical shops seemed impossible. How can you deliver a SIM card and verify customer identity for someone living in Kuala Lumpur or Borneo?
triPica and Yoodo designed a breakthrough experience that defied all odds, turning their initial 1.5-day activation process to a mind-blowing 5 minutes.
“Congratulations to the nominees for this year’s prestigious Excellence Awards,” said Nik Willetts, CEO, TM Forum.
“TM Forum’s Excellence Awards are amongst the toughest and most rigorous in the telecommunications and technology industry. We had an outstanding selection of almost 200 submissions this year and it was difficult to choose between all the companies partnering and innovating to bring the industry into the new age of digital telecoms.”
“The nominees selected by our impartial judging panel make an inspiring set of real-world digital transformation case studies and I look forward to congratulating the winners in September.”
"It is an honor being recognized for Excellence in customer experience, It's a true testament to our commitment to putting customers first and driving digital transformation in the industry. Thank you to TM Forum for recognizing our innovative achievements." said Mathieu HORN, CEO, triPica.
triPica, an innovative SaaS company, enables service providers to offer a breakthrough digital experience to their customers and regain and regain a start-up’s agility.
With our cloud-native, TM Forum award-winning BSS platform, our customers can launch a digital offer in 4 months as well as scale up to a full transformation of their operations. Benefiting from our comprehensive solution - from a plug-and-play eSim, eKYC pre-integrated app to a full stack Catalog & Billing, CRM, Analytics, Marketing and Customer Loyalty suites – service providers can orchestrate a contactless end-to-end digital journey that their customers today demand.
Established in 2016, triPica today is a trusted partner globally in the telecom and the utility industries.
TM Forum Excellence Awards
Since 2007, TM Forum’s Excellence Awards have recognized the world’s leading companies for their innovative achievements spanning digital transformation, business and IT agility, customer centricity, cross-industry partnering and collaboration, and product and service innovation.
Our Awards program highlights achievements in our industry through digital transformation business cases relating to 6 categories. Winners will be announced during DTW23 - Ignite in September 2023. As a neutral, non-profit organization, our awards ensure a prestigious and impartial view, celebrating the success of key industry players and delivering unrivalled industry exposure and valuable peer recognition.
About DTW23 - Ignite 2023
Taking place at the Bella Center in Copenhagen, September 19th to 21st, at DTW23 – Ignite we will explore how new operating models, impactful partnerships, and advanced software platforms will unlock the value of data to create nearly endless opportunities for players across the communications ecosystem.
The event will showcase over 55 hours of visionary and practical content with 100+ sponsors, exhibitors and Catalysts as well as over 150 Communication Services Providers (CSPs) and 3,500+ attendees from 90+ countries.
Don’t miss this opportunity to join industry leaders in Copenhagen as we ignite creativity, ignite collaboration, and ultimately ignite industry growth.
triPica, a rewarded innovation leader, enables our service providers worldwide in the Telco and the Utility industries to launch their digital strategy with the agility of a startup. Benefiting from our digital and secure SaaS BSS solution - from self-care online subscription to product and customer management - the customers are able to give autonomy and transparency to their users that the market today demands. triPica was established in 2016 and today serves customers globally in the Telecom and the Utility industries.