triPica Recognized in Gartner’s 2024 Global Market Guide for Utility Customer Information Systems

July 3, 2024
Paris, France - June 24, 2024 - triPica, a leading provider of innovative SaaS Billing & Customer Care solutions for the energy and telecommunication sectors, is proud to announce its inclusion in Gartner’s prestigious Global Market Guide for Utility Customer Information Systems (CIS). This recognition underscores triPica’s commitment to driving the energy and utility market forward with cutting-edge technology.

The market for energy and utilities is undergoing a significant transformation fuelled by energy transition, as it is shifting from a yearly simple bill to a world of flexibility, injection and dynamic pricing. This a major challenge for retailers, as legacy systems are unable to cope with undergoing continuous innovation. triPica has been recognized by Gartner as one the few players globally that offer the necessary agility and innovation capabilities to match market requirements.

“We are thrilled to be featured in Gartner’s Market Guide for Utility CIS,” said Luc Agopian, Deputy CEO of triPica. “This recognition is a testament to our dedication to bulding the next-generation subscription and billing platform that enables telcos and utilities to reinvent their business models, allowing them to deliver a fully personalised user journey while promoting a more responsible use of resources”

TriPica, an independant French software vendor, currently serves customers in Germany and France and is on track to enter the Italian market. The platform’s embeds preconfigured Business Processes for each country that enable quick launches, often within three months. This approach contrasts sharply with the lengthy and costly implementations associated with legacy vendors.

triPica will showcase its innovative platform at Enlit 2024 in Milan, demonstrating how its solutions can revolutionise the utility industry. Attendees will have the opportunity to see first-hand how triPica’s agile and flexible approach can drive efficiency and customer engagement.

For more information about triPica and its inclusion in Gartner’s Market Guide, please visit or contact

About triPica

triPica is a private company based in France, providing advanced SaaS solutions for telecommunications and energy sectors. Its platform covers the entire Meter-To-Cash chain, including subscription, billing, receivables, customer relationship management, and beyond-the-meter services. With a scalable microservices architecture and frequent software updates, triPica ensures that all customers benefit from the latest innovations, never creating legacy. For more information, visit

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