Utilities
05 February 2026

triPica recognised in Gartner’s 2026 Energy & Utilities Vertical Markets Snapshot

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February 24, 2026
Paris, France – 05 February 2026 – triPica, a leading provider of innovative SaaS customer engagement and billing solutions for the energy, utilities and telecommunications sectors, announced its inclusion in the 2026 Gartner Energy & Utilities Vertical Markets Snapshot as part of the Market for Utility Customer Information Systems (CIS).
triPica recognised in Gartner’s 2026 Energy & Utilities Vertical Markets Snapshot

This recognition highlights triPica’s continued commitment to delivering next-generation meter-to-cash platforms that enable utilities to modernise rapidly, innovate continuously, and provide highly personalised customer journeys.

Gartner’s Market Snapshot offers utility CIOs and business leaders a valuable insights into the market dynamics and how it affects their IT assets.

The utility market is undergoing significant disruption as the energy transition accelerates. Retailers are shifting to real-time billing cycles and adopting to complex environments involving flexibility services, decentralised power generation, injection, dynamic pricing, and real-time customer engagement. Legacy systems are increasingly unable to support this pace of change.

This marks the third consecutive year that Gartner has recognised triPica, a company founded in 2016 and growing rapidly across Europe, serving energy and utility retailes, as well as telecommunications service providers globally.

As an independent French software vendor, triPica currently supports customers in Germany, France, and Italy and is on track to expand into additional European markets. The platform embeds preconfigured business processes by country, enabling rapid deployments often within three months, in contrast to the lengthy and costly implementations typically associated with legacy CIS vendors.

triPica continues to redefine customer experience standards in the utilities sector by combining speed-to-value, flexibility, and innovation in a scalable SaaS architecture.

For more information about triPica and its inclusion in Gartner’s 2026 Market Guide for Utility CIS, please contact events@triPica.com.

About triPica

triPica is a private company based in France providing advanced SaaS solutions for the telecommunications and energy sectors. Its platform covers the entire meter-to-cash chain, including subscription management, billing, receivables, customer relationship management, and beyond-the-meter services.

With a scalable microservices architecture and frequent software updates, triPica ensures that all customers benefit from the latest innovations, never creating legacy.

For more information, visit www.triPica.com

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