tm Forum 2020 - the Power of Digital

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at the tm Forum

Build a Digital Brand your Customers will Love

Speed launch a
Digital Operator
that your customers will love

triPica is the only real-time platform that can help you deliver superior customer experience.

Speed launch a Digital Operator
that your customers will love

triPica is the only real-time platform that can help you deliver superior customer experience.

See what we can do

enercity logo

Enercity

Relying on an outdated SAP ISU implementation to run their business, enercity decided in 2015 to launch a broad digital initiative leading to the selection of triPica…

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Yoodo Celcom

Yoodo for Celcom

Yoodo has been setup as a lean startup with its own offices, budget and decision-making process with the ambition to change the rule of the game in the mobile space by giving the power back to the customer.

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Wizzee Digicel

Wizzee for Digicel

triPica helped launch Wizzee, Digicel’s digital brand in less than 5 months working fully remote from France.

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Why triPica

A Great Digital Customer Experience

For marketing and sales

triPica is the only real-time platform that can help you deliver superior customer experience and feel like a startup again.

triPica project phases

For IT ​ / DSI

triPica is designed to enable super-fast implementation of a full digital experience and run lean operations.

bss platform

A digital BSS platform

Great customer experience served to your customers and Tools that boost your team efficiency.

A digital BSS platform that enables service providers to offer a revolutionary customer experience and feel like a start-up again

Tools & custom app

triPica has developed a set of tools dedicated to facilitate the work of your marketing and customer support team.
We are experts at delivering custom apps that will keep your digital first customers satisfied.

triPica Catalog Editor
Catalog editor
Agent Tool + Zendesk
Agent tool + Zendesk
Custom IOS & Android APP
Custom IOS & Android
APP
AWS Quicksight
Gain Insight
Analytic tools

Catalog Editor

No offer is too complex for triPica. Edit prices in minutes with our Catalog Editor tool. Thanks to the Single Catalog concept, your new offer is available in real time, no more synchronisation or duplication required.

Agent tool + Zendesk

To maximize agents and operation staff efficiency, triPica has built a dedicated front-end tool to display and manage customer related information.

        

App

Be Mobile first, your customers are!

They download the App, pick an offer and signup immediately*. Scan an ID, take a selfie to authenticate on the spot. For telco operator supporting e-Sim, this means your client can be online in minutes!

Analytics

triPica provides powerful tools to get your data to make sense. Help front line agents understand who your customers are and automate your marketing to keep them engaged and prevent churn.

Gain Insight Analytic tools

triPica provides powerful tools to get your data to make sense. Help front line agents understand who your customers are and automate your marketing to keep them engaged and prevent churn.

About us

Vision and Purpose

General vision and purpose

Smartphones have completely transformed the way people shop, communicate and interact with businesses. Yet, it often feels like service providers are lagging behind, stuck in the 20th century. triPica helps them reinvent themselves and leapfrog their competition. We strongly believe that Real-Time is the key driver to the digital transformation: information cannot seat and wait to be batch-processed, customer demand instant feedback on their action. Enabling customers and staff experience in real-time is the secret to customer delight in services.

Key numbers triPica

2016

Established

40

Employees

2018

TMF disruptive
innovator award

Paris

Headquarter