Utility saleswoman in red moves smoothly and happily.
DISRUPT FAST

Enercity’s customer churn rate falls by 67% after switching to triPica

One of Germany’s largest energy providers knew it couldn’t rely on an outdated SAP IS-U system to power its operations and please customers. It needed a fully-integrated CRM, sales and business processes orchestration solution to stay ahead of competitors and enhance customer experience. triPica shaped a new sales experience and ensured a smooth customer migration.

“...triPica is renowned for quality of their products, a high technical competence and a distinctive customer orientation. The triPica platform proved to be practical, stable and reliable every single day. Today, enercity is one of the market leaders in the German energy retail business. With the help of triPica, enercity attained the goal to have the most comfortable digital sales capabilities in comparison with the competition.”
Mandy Schwerendt
Chief Sales Officer
DISRUPT FAST

Building solutions together

Discover how we help customers transform their digital strategies, quickly and flexibly.

Celcom Axiata

Speed-launched digital-telco with eSim,boosting NPS scores

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Bouygues Telecom

Launched an innovative offer for eco-conscious customers in just 4 months

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Enercity

Gained agility through Customer Experience driven digital transformation

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Utility Supplier

Entered the B2C market with a very innovative digital solution

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Digicel

Acquired new customers with a cost-effective digital offer

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Yenka, casino group

Migrated from 2 ERP legacies to one fully optimised energy supplier solution

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