triPica guarantees timely entry to France’s B2C energy market with a digital solution for today and for the future

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When an energy supplier with bold ambission to gain market share wanted to enter France’s B2C market, it needed a solution to streamline its business operations, support customer acquisition and integrate seamlessly with existing utility-specific tools. Furthermore, flexibility and fully optimised digital customer journey was a key requirement, to enter the market with an innovative offer, but also to be able to explore easily and materialise fast new opportunities.  triPica scallable and flexible platform, enabled fast delivery of commodity offers, providing flexibility to launch non-commodity offers on demand.

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”Our ambition at Primeo Energie is to become a major B2C electricity retailer in France. To achieve this, we require a top-notch billing and CRM platform. In a crowded market, we must offer innovative solutions, be highlty responsive to seize market opportunities, and minimise service costs due to margins pressures faced in France.

triPica is a solution that meets these criterias. Unlike most solutions on the market, they adapt to your specific requirements instead of imposing a standard operating model. In triPica, we found a partner that consistently finds solutions.”

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Antoine d’Ornellas
Retail Market Director