Malaysian woman having a digital telco experience through her mobile phone.
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Celcom, Axiata speed-launches digital-telco, boosts NPS scores

When a major Malaysian telecoms operator wanted to fast track its digital transformation to empower customers and reach new segment of younger consumers, triPica speed-launched the first digital telco in the country.  Furthermore, Yoodo, the telco-in-app was eSim enabled in only 8 weeks.

"We started our BSS/Yoodo project from scratch with triPica and together we managed to bring the platform up and running within a short time. triPica’s in-depth experience and knowledge has helped us to deliver our business needs and achieve the required KPIs. … As a result, with the help of triPica our NPS score is among the highest in Malaysia."

Mahzan Mahfuz
CTO at Yoodo

The story behind Yoodo


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Building solutions together

Discover how we help customers transform their digital strategies, quickly and flexibly.

Speed-launched digital-telco with eSim,boosting NPS scores

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Launched an innovative offer for eco-conscious customers in just 4 months

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Gained agility through Customer Experience driven digital transformation

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Entered the B2C market with a very innovative digital solution

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Acquired new customers with a cost-effective digital offer

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Migrated from 2 ERP legacies to one fully optimised energy supplier solution

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