power the future of Utilities

Engage your customers in the energy transition

Craft industry-leading offers with the most agile platform on the market.

Quote by Tripica
Our ambition at Primeo Energie is to become a major B2C electricity retailer in France. To achieve this, we require a top-notch billing and CRM platform. In a crowded market, we must offer innovative solutions, be highly responsive to seize market opportunities, and minimise service costs due to margin pressure faced in France. triPica is a solution that meets these criterias. Unlike most solutions on the market, triPica adapts to your specific requirements instead of imposing a standard operating model. In triPica, we found a partner that consistently finds solutions.

Antoine d'Ornellas
Director of the Retail Market - Primeo Energie
Hear it from our Customers →
Customer centric
-50%
Cost to acquire
productivity boosting
-60%
Cost to serve
SUPERB BILLING QUALITY
-74%
Churn rate
Fast to launch
4
months for greenfield*
ERP Platform

Disruptive ERP platform for energy suppliers

Reinvent your business model, disrupt the market and transform the customer’s experience with triPica.

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Our cloud-native platform enables:

...while adapting fully to your vision, processes, and architecture.

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Why triPica
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Not enough control over billing?


Your customers are lost when they receive their bill?  Your agents are overwhelmed resolving customer complaints while your costs to serve sky-rocket?  

Instead...

  • Stop customer bill shocks: send alerts when consumption increases, and easily adjust downpayment
  • Ensure bills are always accurate and clear
  • Empower customers and agents: offer real-time transparency to consumption & billing

Our 360° customer view CRM portal allows agents to respond to customer needs in real-time and impress the customer with excellent customer service by offering relevant information at the right moment.

how to drive Efficiency →
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One stop-shop for all “meter-to-cash” activities


Do you rely on multiple IT systems and interfaces, and a large IT team, to be able to serve your customers?

There is a simpler way with triPica all-in-one digital utility platform:

  • have a single catalog-centric system for billing, accounting, customer support and more
  • accommodate a wide range of commodities and non-commodities offers
  • seamlessly manage auto-consumption and energy production

Yenka, energy supplier in France, replaced 2 legacy platforms with triPica in just 6 months, optimising its business model and managing all “meter-to-cash” activities in one place.  It improved customer data visibility and decreased its cost to serve.

READ about yenka success story →
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Are you stuck in your digital transformation journey?

Migrate your customers from any utilities legacy system to a modern digital platform and halt any costly IT upgrades now. We managed seamless migrations from SAP ISU, but also from Powercloud, CSN, UMAX ...

triPica has developed a unique migration methodology that allows to:

  • ensure migrated data quality overcomes 99,9%
  • migrate customer base without any service interruptions

A German utility supplier, enercity, migrated its energy and water operations from SAP and has seen its business expand since by adding solar panels and charging stations to their offer.

Read about enercity's SAP migration →
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Seeking a `solution that actually adapts to your vision?

As disruptive forces are transforming the utilities industry, opportunities abound, but uncertainty looms.  Utility companies are compelled to face organisational and cultural transformation through innovation. To achieve that, utility companies can no longer afford to be prisoners to IT systems' limitations or inherited processes that do not fit the new marketplace or customers.

triPica, an agile platform enables to seize the right market opportunities at the right time:

  • being fully customisable to accommodate any innovative offer
  • built for innovation - free from legacy or inherited processes
  • with a fully open architecture able to fit in any IT eco-system

Primeo, a Swiss energy supplier, entered the B2C French market with a unique loyalty-focused offer. They are now prepared to adapt to future market trends confidently.

read primeo case study →
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Need a modern platform to face the future?

With fluctuating prices, ever-changing regulations, and customers' role changing from passive energy consumers into engaged “prosumers” utilities need a platform that can adapt easily.  triPica has you covered, being built according to the most up to date software practices: cloud native, open TMForum APIs, low code​.

With our product native platform, you can innovate in a snap:

  • integrate seamlessly with any partner solution marketplace
  • easily manage auto-consumption, track grid-injection
  • rip the benefits of smart meter installations: gain flexibility to provide smart tariffs
  • be guided by smart radars: dynamic segmentation of your customers and their behaviour
  • build dynamic and personalised pricing
  • ... and the next innovative use case you can envision

Achieve any innovation while you maximise your returns through easily scalable solution, enabling customer base expansion from thousands to millions.

Learn more about our innovative platform →

they trust us

Discover how we help customers transform their digital strategies, quickly and flexibly.

Speed-launched digital-telco with eSIM,boosting NPS scores

READ THE CASE STUDY →

Launched an innovative offer for eco-conscious customers in just 5 months

READ THE CASE STUDY →

Gained agility through transformative migration from SAP

READ THE CASE STUDY →

Entered the B2C market with a very innovative digital solution

READ THE CASE STUDY →

Acquired new customers with a cost-effective digital offer

READ THE CASE STUDY →

Migrated from 2 ERP legacies to one fully optimised modern solution

READ THE CASE STUDY →

Migration from Power Cloud

READ THE CASE STUDY →

Record launch in 3 months

READ THE CASE STUDY →

New digital attacker energy offer

READ THE CASE STUDY →

Micro service architecture

Craft industry-leading innovative offers with the most agile “meter-to-cash” digital platform on the market.

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Seamless Integration into utility supplier’s IT Landscape

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